Full job description

Job Overview
In this position, the plumbing technician will be responsible for all aspects of the installation, maintenance, inspection, operation and repair of the plumbing systems in residential buildings. This includes; installing and repairing sinks, toilets and other plumbing fixtures, as well as appliances including dishwashers and garbage disposals. Our company offers on-the-job training and yearly wage increases as your skills develop. Starting pay is determined upon skills and experience.

Apply on Indeed

Or send your Resume to info@ctplumb.com with the subject line Plumbing Technician, and someone will get back to you as soon as possible

Duties

• Complete plumbing, drain cleaning and other related in-home, service calls.
• Serving the clients of the company by expertly servicing customers’ entire plumbing system.
• Wear floor savers while in the client’s home and maintaining a neat work area when performing a repair or scheduled service.
• Always explain to the client what service you are performing. Explain and show the client how the company provides superior service.
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
• Establish customer rapport to sell the right products and services.
• Re-check all plumbing repairs and installations after you’ve repaired or replaced it, before leaving the client’s home to ensure everything is working properly and that we did indeed fix it right the first time.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Explain the club memberships to the client, giving them an opportunity to join. Maintain an average of converting at least 25% of non-club members and maintain a 90% renewal rate on existing club members.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Maintain your truck so that it is neat and clean on the inside and outside at all times. The truck is one of the best billboards that the company has. Park the truck for the maximum impact of the “billboard” when possible. Work alongside customer service and dispatch to ensure overall success of the business.
• Be accurate and timely with invoices, time cards, curbside feedback and option sheets
• Obey the company Code of Ethics and the Team Rules.
• Maintain a clean, organized job site and well inventoried truck.
• Always be safety conscious both on the job and while driving.
• Participate actively in all training exercises, morning meetings and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.

Experience

• 5+ years’ technical and trade experience
• Current plumbing license
• In-depth knowledge of maintenance and repairs of plumbing systems
• Understanding of the current regulations within the field
• Excellent interpersonal communication skills on a technical level
• Able to work both independently and as part of a team
• General knowledge of power tools and techniques for care and safe use
• Plumbing troubleshooting and repair
• Provide an acceptable driver’s abstract and maintain a valid driver’s license
• Strong customer service skills

Join our team of dedicated professionals where your skills will be valued, and your contributions will make a difference in the lives of our customers.

Job Type: Full-time

Pay: $38.00 – $65.00 per hour

Benefits:

• 401(k) 4% Match
• 401(k) matching
• Company truck
• Employee assistance program
• Flexible schedule
• Fuel card
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Choose your own hours
• Holidays
• No nights
• Weekends as needed

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Overtime pay
• Performance bonus
• Tips
• Uncapped commission

Work Location: In person