Full job description

Job Overview

In this position, the plumbing technician will be responsible for all aspects of the installation, maintenance, inspection, operation and repair of the plumbing systems in residential buildings. This includes; installing and repairing sinks, toilets and other plumbing fixtures, as well as appliances including dishwashers and garbage disposals. Our company offers on-the-job training and yearly wage increases as your skills develop. Starting pay is determined upon skills and experience.

Apply on Indeed

Or send your Resume to info@ctplumb.com with the subject line Plumbing Technician, and someone will get back to you as soon as possible

Duties

Complete plumbing, drain cleaning and other related in-home, service calls.
Serving the clients of the company by expertly servicing customers’ entire plumbing system.
Wear floor savers while in the client’s home and maintaining a neat work area when performing a repair or scheduled service.
Always explain to the client what service you are performing. Explain and show the client how the company provides superior service.
Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
Establish customer rapport to sell the right products and services.
Re-check all plumbing repairs and installations after you’ve repaired or replaced it, before leaving the client’s home to ensure everything is working properly and that we did indeed fix it right the first time.
Educate and assist customers in choosing the best finance options and maintenance plans.
Explain the club memberships to the client, giving them an opportunity to join. Maintain an average of converting at least 25% of non-club members and maintain a 90% renewal rate on existing club members.
Show yourself as professional and knowledgeable to win new referrals and repeat business.
Maintain your truck so that it is neat and clean on the inside and outside at all times. The truck is one of the best billboards that the company has. Park the truck for the maximum impact of the “billboard” when possible. Work alongside customer service and dispatch to ensure overall success of the business.
Be accurate and timely with invoices, time cards, curbside feedback and option sheets
Obey the company Code of Ethics and the Team Rules.
Maintain a clean, organized job site and well inventoried truck.
Always be safety conscious both on the job and while driving.
Participate actively in all training exercises, morning meetings and retreats.
Train and mentor apprentices to ensure quick, accurate repairs and installations.

Experience

5+ years’ technical and trade experience
Current plumbing license
In-depth knowledge of maintenance and repairs of plumbing systems
Understanding of the current regulations within the field
Excellent interpersonal communication skills on a technical level
Able to work both independently and as part of a team
General knowledge of power tools and techniques for care and safe use
Plumbing troubleshooting and repair
Provide an acceptable driver’s abstract and maintain a valid driver’s license
Strong customer service skills

Join our team of dedicated professionals where your skills will be valued, and your contributions will make a difference in the lives of our customers.

Job Type: Full-time

Pay: $38.00 – $65.00 per hour

Benefits:

401(k) 4% Match
401(k) matching
Company truck
Employee assistance program
Flexible schedule
Fuel card
Paid time off
Professional development assistance
Referral program
Retirement plan

Schedule:

10 hour shift
12 hour shift
8 hour shift
Choose your own hours
Holidays
No nights
Weekends as needed

Supplemental Pay:

Bonus opportunities
Commission pay
Overtime pay
Performance bonus
Tips
Uncapped commission

Work Location: In person